iTouchless Bio-Matic Fingerprint Door Lock For Left Hand Door
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iTouchless Bio-Matic Fingerprint Door Lock For Left Hand Door Details
Manufacturer: iTouchlessCustomer Reviews of iTouchless Bio-Matic Fingerprint Door Lock For Left Hand Door
Customer Review: Should have called customer support sooner...
Summary: 4 Stars
After an easy although frustrating install, the unit worked and registered the fingerprints with some minor problems. As we continued to use it, the recognition became worse over time and we had to rely on the awkward keypad to enter the premises. For several months, we did not even bother to use the digital recognition until 10 days ago. I could not even read or register anything and I called their customer support.
Spoke with Angela who was first class support and very helpful. After trying a few tricks in the books, she immediately told me that I would need to send back the unit under warranty and they would fix it. Since I needed the lock for the door, she made sure that I would be receiving a replacement unit before I had to send the one no longer working as expected.
Within 48 hours, I had the new door lock, installed it quickly, and registered the fingerprints very fast. This unit must be what they had in mind when they designed it. It is night and day with the previous one and it recognizes the fingerprint in less than one second every time.
If you have difficulties with your lock, do not hesitate iTouchless Bio-Matic Fingerprint Door Lock For Left Hand Door, Silverto call them, they seems to be very customer friendly, something that we cannot say for every vendor out there. Although I cannot comment on the reliability of this new unit over time, I certainly can give a five star for the customer service I received and the replacement unit.
Description of iTouchless Bio-Matic Fingerprint Door Lock For Left Hand Door
With fingerprint recognition technology, you can easily give your children or other family members access to your home without needing to worry about them losing the keys. Uses the latest biometric entrance technology with 150 fingerprint storage capacity for single latch tubular model. Replaces any standard door lock. Fingerprint door lock offers a sliding front cover that not only allows protection for the optical sensor but also activates the fingerprint scanner when lifted and it can be accessed by fingerprint, passcode, or backup key. Powered by 4 AA batteries which will handle 15,000 usages.Prices and Reviews for Personal Care and Health Products
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