 |
Product Reviews of Wet Call Bed-Side Bed wetting Alarm with PadProduct Review: Okay product. Easy to break. Summary: 3 Stars
This works with a lot of fussing. You need to encase the pad in a pillow case or your child's sweat will trigger the alarm. The wires are not soddered together well and if your child drops the electric box the wires will pull apart, making the item useless. Make sure you pin or velcro the box to something stable so your child does not move it.
Product Review: Terrible customer service on return of poor quality item Summary: 1 Stars
This item is very poor quality - it looks like it was made in the 70's. The plastic casing and switches are clearly sub-par for an electronic device, the velcro has safety pins on it to secure the alarm to a bed, and on top of that it did not even work at all! When we asked for a refund, they decided to replace it instead. When we refused delivery on the replacement item, they charged us a 25% restocking fee. The customer service rep was rude and flat-out lied to me about her conversation with my husband. All in all a terrible experience. Do not order this item and especially not from this company!
Update: we received a full refund including the restocking fee, but we had to go through the Amazon claims process to get it...
|
 |
|
|
|