Philips Sonicare Xtreme e3000 Power Toothbrush (Orange)
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Product Reviews of Philips Sonicare Xtreme e3000 Power Toothbrush (Orange)
Product Review: Makes mouths happy!
Summary: 5 Stars
I use my PHilips Sonicare 3 times daily and I love it. It is much easier than the standard toothbrush, and leaves your teeth feeling great!
Product Review: Nice but some MORONIC design flaws!!! - See Update: Don't buy!!!
Summary: 1 Stars
As a former owner of a Sonicare 7500 Elite, I can tell you definitively that this unit is LESS powerful, but in and of itself, plenty sufficient to keep your pearly whites plenty pearly white. It actually (on the surface) has some advantages: My 7500 died after about 3 years. It seemed that it could no longer hold a charge. This unit uses replaceable AA batteries, and being quite fond of rechargeables, this for me is a good match. (Another reviewer mentioned she had problems with 1.2V rechargeables vs. 1.5V standard batteries. I have had no such problems with my 1.2V's. Been running on the same set (same charge) well over 2 weeks now and still going strong. Curious. Hmm...).
That being said, I absolutely CANNOT believe some of the MAJOR design flaws that are absolutely MORONIC and baffling. 1) The battery cap at the bottom of the unit does not seal very tightly. The interior black ring is made of some slick "plastic-y" material instead of a better sealing "rubber-y" material. 2)(And THIS is the incredibly MORONIC part) At the bottom of this orange battery sealing cap, there are 2 HOLES! YES, REALLY! Somebody on the Sonicare/Philips industrial design team thought it was a good ideal to design into this "sealing" cap TWO holes so that water can get into the battery chamber when you rinse the foam off of your electric toothbrush everytime you use it (presumably every single day).
Does water actually leak into this battery chamber? I took my batteries out and tested it. Yes indeed water gets in here. Now, it blows my mind that this can pass the designers, the execs, the production line and everyone in between and after, and reach you and me, the consumers. It blows my mind that someone got paid a goodly amount of money to make this happen. Then again, MORONS in high places seems rather commonplace these days (ha ha). Now, what does this mean to me and you. I'm fairly sure that 1.5 Volts won't ZAP! us into a coma, but I think we all know that batteries and water = NOT GOOD ... or even = RATHER BAD. It doesn't take a rocket scientist, or even a highly paid toothbrush designer ...
My solution so far has been to use some very sticky tape over this area. It makes the otherwise fairly spiffy design a tad less pretty, but I'd rather have that than rusty and leaky (and useless) rechargeable batteries (they aren't cheap! ... and after all, the point is "re-use-ability" and "re-new-ability", is it not?). Even with this precaution, I check this chamber now and then, and water still gets in (and toothpaste foam, too). Not by the buckets full, but enough noticeable traces to make one wonder.
Now, I know it's not a matter of prohibitive cost, because I have used [...]-pola Crest battery toothbrushes that have found a better way of sealing off the batteries. What I suggest is that we all rather politely let Sonicare/Philips know of what we all now know, and ask them to design a new cap, and quietly send them out to all current owners. No need for a Ford or GM major recall type scandal. Just get it done and send us that piece that will cost Sonicare/Philips less than 50 cents to make and ship.
Thanks for reading, and be warned. Also know that with the right precautions, this can be a good little enamel scrubber. Except for this one major issue, it's pretty nifty and nicely priced (about 1/3 of the 7500 Elite).
Cheers!
URGENT UPDATE: FORGET THIS PRODUCT!!! In fact, run the other way! My unit died just very shortly after this review. The water leak problem proved unavoidable and did eventually short out the circuitry. Totally useless and maddening. Horrible. Too bad I can't edit the stars for the review (can I?). It would be a resounding ZERO stars. One positive note: Even though it was briefly past the warranty period, Philips offered a return for refund, which I took. The check arrived in reasonable time. AND the customer service person I spoke with was extremely nice and helpful.
Product Review: Nice while it lasted
Summary: 1 Stars
For the two weeks or so that it worked, the Sonicare Xtreme e3000 did a nice job cleaning my teeth. Then it stopped working. The problem seemed to be in the on/off switch. I sent it back to the company, which refunded my purchase price a couple of months later.Product Review: Nice while it lasted
Summary: 1 Stars
I really enjoyed this toothbrush for the eight months it worked. The other day, I couldn't get it to turn on at all. I installed new batteries, no luck. Cleaned out all the ins and outs, still no luck. I'm a bit heart-broken.Product Review: Not a good investment.
Summary: 1 Stars
I purchased this for my grandson who is 11. He went through a lot of batteries trying to get this to work, but the batteries continually wore out. I returned it to sonicare for their 90 day guarantee.
I would not waste my money.