Philips Sonicare HX7002/62 e-Series Standard Replacement Brush Heads, 2-Pack
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List Price: Our Price: $14.99 You Save: $15.00 (50%) Availability: Usually ships in 1-2 business days Category: Health Care See more product details |
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Product Reviews of Philips Sonicare HX7002/62 e-Series Standard Replacement Brush Heads, 2-Pack
Product Review: Excellent product
Summary: 5 Stars
This is one amazing toothbrush! The "tingle" I got the first time using it told me something was different, and when I visited the hygenist for the regular cleaning my thoughts were confirmed. She said my teeth and gums were much improved! The "tingle" gets less pronounced and almost goes away with time, but the great results continue. Having the toothpaste right in the brush is great as well. It's refreshing to find a product that really does what it claims to do.Product Review: Excellent product
Summary: 4 Stars
Since using this product my teeth and gums are way better off. If you are like me and do not like to floss then use this product. When I go to the dentist I always get yelled at for not brushing well and flossing. Now after purchasing the sonic care brush when I go to the dentist they always say to me that it looks like you have been brushing better and flossing. I just smile and nod. I hope you enjoy this product as much as I have.
One down fall: Very exspensive the brushes are like $30.00 and you have to replace them every 6 months. How I look at it is that if they protect my teeth it is well worth it.
Product Review: Excellent product
Summary: 5 Stars
This is an excellent product. Used regularly it really helped me getting and mainting healthy gums and prevent tartar build up. I love it.Product Review: Excellent value.
Summary: 5 Stars
Very happy with purchase. The savings on this was remarkable. I will continue to use Amazon for further purchases.Product Review: Exceptional. For its poor quality and philips' poor service
Summary: 1 Stars
I owned an old Sonicare for many years. It was a great product.
After five years, I purchased a new one. This was after Philips bought the company. It failed in a year. They replaced it, but with another model, which they said at the time was better. The replacement has now failed after a few months. They refuse to replace it again.
What's interesting is that I had inadvertently called the professional customer service line (for dentists and the like) a few minutes before that call. There I was told the replacement model they sent me had a known history of failures and they would replace it with an improved version. We started to get the replacement information and he found out I was a retail customer. He said he couldn't do it and gave me a different number where, he said, they would take care of it. A that line (retail customer service) they told me that there was no problem with the unit and they would not replace it. This despite the fact that it was only nine months old and had a documented history of failures. When I told them what I had been told by the other guy, the response was that he was wrong, that no one at Philips would ever say that. But the fact remains that my junk replacement unit failed and the guy I spoke with knew exactly what I was talking about and could describe the failure. There is no doubt that Philips knew full well they were sending me a junk product that they were clearing out of their warehouse because they had to get rid of them.
Clearly, there is one company line for dentists who shill these things and get freebies for their staffs, and another company line for consumers who actually buy them. Buy Philips Sonicare products at your own risk.