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Product Reviews of Philips Norelco Car Cord Adapter for use with Norelco SmartTouch-XL, Speed XL, 7100/7200 XLCC, Spectra and QuadraProduct Review: Worked fine until it broke. Philips Customer Service not helpful. Summary: 1 Stars
This car charger worked great until it quit. I inspected the interior fuse which appeared to be fine. Although the sticker indicates the fuse is replaceable accessing it will probably destroy the unit.
I called Philips Customer Service and they told me "We don't warrant accessories." and "Everything eventually dies." When I explained to the CSR that I was hoping that they could do something to keep a good customer happy she told me that if they had such a policy they would have to replace "six year-old razors with old batteries" despite the fact that this part has no batteries or other wear components.
There is no substitute for Norelco razors yet but I would not buy anything else made by Philips based on my customer service experience. They haven't figured out customer service yet.
Product Review: Worked well, it's black not blue Summary: 5 Stars
I received this, used it a couple of times, seems to work well.
Just wanted to let you know that although I ordered this exact item off amazon, and it came in the exact box pictured with a picture of a blue cord, the cord is actually black, not blue.
This was a plus for me - I though a blue cord would look kind of funny in the car, whereas a black would look nicer. So when it turned out to be black it was certainly a plus.
Product Review: Works great, lasts a long time, never rusts Summary: 5 Stars
My battery in my norelco will no longer hold a charge very long, but it's no problem with this car adapter. I shave with it every day, it does just the right job at a decent price. Mine IS blue, not black.
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