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Product Reviews of Mark of Fitness MF-77 Wrist Blood Pressure Monitor with PC CompatibilityProduct Review: Read this before considering buying it !!!! Summary: 1 Stars
Although it promised to be all I needed, it was a huge disappointment when comparing the readings with another Mark of Fitness BP and an old Braun BP devices. The MF-77 was not as accurate and always measuring a little less than the other two. Later, at my cardiologist office he tested it and told me not to use it.
The PC interface is very basic, it uses an RS-232 interface and is compatible only with one of my computers (an old P3 IBM Thinkpad laptop). Unfortunately it is not compatible with any other of my P4 computers, not at home or at the office. I have tried 6 different computers and it can't connect. It always asks me to connect the BP device (obviously it is connected!).
Because I bought it in Brazil, it was amazingly difficult to get anybody from Mark of Fitness to even respond to any of my many emails/phone calls. In fact, I had to call long distance 8 times before being able to talk to somebody (commercial director) that said would take care of the issue. Some time later he said that "good news, there seems to be more people complaining about it and it might be an issue with Windows XP second edition". This was "good news" for him because their parent company Nikkei would try to check into the issue. Needless to say that after weeks and months of emails and phone calls I got no response at all. By the way, the IBM P3 is running Windows XP SP2 and is for some unknown reason the only computer in which the interface works well always.
The interface software is dated 2002 and hasn't been updated since. Customer support is limited to a refund (if you life in the United States). In fact, Mark of Fitness is a very little company that represents a Japanese manufacturer and had two digits extensions numbers on their PBX!.
It's a true shame. Obviously after several months of waiting and not getting any response to my emails, I gave up and got another device from another company. By the way, I didn't pay 74.95 for the MF-77 with the MF-577 interface, but almost US$ 200 at the Brazilian Free shop, so it was extremely painful for me to just give up and drop it in my "to-use-the-parts-if-ever-required" box.
Product Review: Satisfied Summary: 4 Stars
I knew the unit might have issues after windows 2000 but I'm not using it with the interface. $25 seemed reasonable for the item. Seems to work fine for me and two other people as far as reasonably accurate readings. Wrist monitors inherently are not as potentially accurate as arm cuff models anyway as is explained in the instructions. Comfortable and easy to use. 4 star due to pc issue.
Product Review: Very bad accurace! Huge disappointment!!!!!! Summary: 1 Stars
I have purchase this product few months ago for my parents. They have high blood pressure problem.
We checked the product online and trust the product description. But when we start to use it, we found that the measured values are so much diffrent than actual pressure. We follow each and every step stated to get the accurate result, but for some reason this product fails to give correct readings.
This may create serious problem because my mother got very high blood pressure even if this machine shows below normal. Do not compromise with your health!
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