Alen A350 Air Purifier
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List Price: Our Price: $383.99 You Save: $165.01 (30%) Availability: Usually ships in 1-2 business days Category: Health Care See more product details |
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Product Reviews of Alen A350 Air Purifier
Product Review: Poor Amazon Service (amended)
Summary: 1 Stars
After receiving this purchase from Amazon, my Alen 350 came out of its box looking definitely worse for ware. There were scuffmarks on three sides of the purifier and I couldn't even look at the filter because the front panel was jammed shut. It was clearly a used product. Calling Amazon directly to ask about a replacement, I was told that Amazon doesn't take any responsibility for my product because they didn't make any money from my purchase. As they sold it, they obviously got some cut of the price. This upset me as many other websites were offering the Alen 350 at the same price with free shipping, which Amazon still charged for. I had purchased the purifier through Amazon so that they would ensure its proper delivery. After speaking with Dynadirect, I will get a replacement purifier, but it will be about three weeks after my purchase. I would highly recommend buying this product through a different online service.
I should mention that Amazon did pull through as I had further problems with my Alen 350 purifier. I decided to return the damaged purifier from Dynadirect for a refund and purchase the purifier from someone else. Unfortunately, Dynadirect stopped receiving calls and their voice mail boxes filled. As I could no longer contact them, I turned to Amazon to help. They were willing to help me with this problem and I received my reimbursement within their given time frame. Although this was far from a good experience for me, I am happy to shop with Amazon again.
Product Review: Power supply hums & watch out for refurbished units
Summary: 3 Stars
Pros: Nice looking, easy to operate, filter replacements are not too costly ($39), compared to some other companies.
Cons: There is a low-pitch humming noise from the unit at the low fan speed that is a little annoying.
For $399, be sure you receive a brand new unit from Alen, not a refurbished one like I did.
Product Review: So far, A++
Summary: 5 Stars
I've only had this air purifier a couple of days, and I'll definitely come back and edit this review if anything changes, but so far this is BY FAR the best air purifier I've ever had. I have allergy problems, and have used air cleaners in my bedroom for years. They've really helped. I've owned those made by Honeywell, and a top-of-the-line by Friedrich. This one is so much better.
Pros:
1) SO EASY. Nothing to install or put together. No long instruction manual for use. You take it out of the box, plug it in, and turn it on. That's it.
2) The button controls are very intuitive and easy. You press "on", adjust it to the speed you want, and push the iodizer button.
3) This unit is very slender and takes up a fraction of the room of my other purifiers. Plus, it's aesthetically really nice, which is great.
4) It does make a white noise sound, but I love this. I have gotten used to the sounds of air purifiers at night, and am at the point now that I sleep better with it. The great thing about this purifier is that the white noise is so consistent with no cracking or snapping sounds. (The problem with the Friedrich I owned just before this.)
5) Within a few minutes you could already smell and feel the difference in the air - it's that good.
6) There is an light indicator that tells you when to replace the hepa filter. It's supposed to last round 6 months, and although I haven't had to yet, it looks like it's easy to replace. Nothing else to clean or maintain.
Cons:
For me, nothing so far. But if you are looking for an air purifier that is silent, this isn't it. As I said, it does make a white noise sound, and the higher the power the louder the noise. But for me this was a plus since I like that sound and with this unit it's particularly soothing and consistent.
Highly, highly recommended.
Product Review: Squeeks incessantly
Summary: 1 Stars
Opened my product, set it up and turned it on and within an hour the fan began to squeek incessantly. It sounds like there is a deranged cricket in my house.
I've contacted Amazon to return the unit. Seems like this company doesn't care too much about quality control.
Product Review: Superior combination-product and customer service!
Summary: 5 Stars
I had to share what an excellent air purification system and customer service I've found with the Alen Corp.
I have a daughter with Autism and extreme allergies to everything-especially environmental allergens like dust, mildew, chemicals, pollution, pollen, etc. and have spent thousands of dollars trying to reduce the levels in our home.
I've tried Electrocorp, Aller Air, Holmes, Panasonic, and have been dissatisfied by performance, ease & thoroughness of cleaning, and customer service in getting replacement filters.
I've had my Alen 350 running over a year, and can tell how effective it is when I change the filter and clean the housing,(which is really easy by the way) & how much we suffered when we were without it 3 wks at the beginning of Spring. When I experienced a minor problem with it after our one year anniversary, I was helped immediately and graciously by customer service-they even followed up to make sure the solution was satisfactory! I've just decided to replace my downstairs unit (another brand) with another Alen unit based upon all the above........
they believe so heartily in their products they offer LIFETIME WARRANTY-unheard of in these days and times.