Alen A350 Air Purifier
|
List Price: Our Price: $383.99 You Save: $165.01 (30%) Availability: Usually ships in 1-2 business days Category: Health Care See more product details |
|---|
Product Reviews of Alen A350 Air Purifier
Product Review: Good product, bad packaging
Summary: 4 Stars
We were quite dissatisfied when we first received the product as the device was lacking the 'factory-fresh' look. The box looked used and was opened, the cord wasn't coiled and was crushed between the device and the styrofoam packaing. And there was dirt and dried-hardened crud on the surface. Fortunately, the dirt and crud were removable.
After having some exchanges with customer service, who guaranteed it was neither used, nor refurbished, we decided to keep it.
As for the device itself, we have been using it for a few weeks now and have been quite happy with it.
I do recommend this product but i can't give it 5 stars because of the poor packaging.
Product Review: Good unit, but fairly expensive
Summary: 4 Stars
I use this in a bedroom environment. The build quality appears quite good, and the fit between the filter element and the housing is nice and tight, which is critical for the unit to be effective. The A350 takes a single, large filter element which is easy to replace. There is an ion generator which can be turned on and off, however, other than a light on the front, it is not noticeable whether it really is producing ions which do anything. Alen advertises this is an 'ozone free' ion generator. I can generally smell ozone if a purifier generates any, and I can't detect any from this unit.
The noise on low speed (level 1 of 4 levels) is very low, however, level 2 produces noticeable noise (I guess one could get used to it) and I don't think anyone could sleep with it on level 3 or 4. As others have said, using level 1 or 2 while sleeping and 3 or 4 while not in the room is probably a good strategy.
It is unfortunate that the 'air cleaner/purifier' industry (like some others, such as the water purifier market) is rife with high price markups and questionable claims regarding units and widely varying quality. If one is not careful, one could pay a lot of money for an ineffective unit. I would say the A350 is a very effective unit, but it does cost a lot of money. Comparing prices and quality in this niche market is difficult, as there are some reputable companies with good quality but there are a LOT of disreputable companies with poor quality.
Overall, a quality product - but the markup/price is a too high to call this a great value. This really isn't a hi-tech cutting edge product ...
If you need single room air cleaning, this is an effective unit and can clearly help people maintain healthier indoor air quality.
Product Review: Great Product
Summary: 5 Stars
Noticed an immediate improvement in air quality, could actually breathe out of my nose in the morning.Product Review: Great customer service along with a great product!
Summary: 5 Stars
I purchased my second Alen 350 air purifier in October 2009, as I loved the first one so much. It did a very good job of keeping my allergies to my cats in check.
The second Alen purifier started making a horrible noise and I contacted customer service.
CK from customer service got back to me within a couple of hours and told me they would be sending out a replacement purifier immediately.
I was quite shocked and pleased at how CK handled the whole problem, as I was expecting and preparing to wage a war to get this problem rectified, as these units aren't inexpensive.
I can say it was a pleasure doing business with this company.
In this business environment and horrible economy, more companies could benefit from using this business model of firmly standing behind what they sell.
Product Review: Nice design and QUIET
Summary: 5 Stars
There is no magic to carbon and hepa filtration- carbon picks up the VOCs and hepa traps the particles... pretty simple. The magic for an air purifier is in the blower and the ease with which filters can be accessed and changed. Alen got the magic in this unit. The low fan setting is virtually (and amazingly) silent. On high, this unit can really moves some air. I'm unconvinced negative ions do anything at all, but this unit also has an ionizer. The front cover comes off easily and filter changes are a breeze. The lifetime warranty is impressive and reassuring. One slight problem that others have experienced... if the fan retainer nut is the least bit loose, you may hear a clicking (or ticking) sound. Alen responded quickly to my inquiry about the problem and recommended I remove the back panel (phillips screws) and tighten the fan retaining nut. The nut was already tight, so I just removed the nut and the fan and then reassembled and re-tightened. Problem cured. It was clear Alen would have gladly exchanged the unit if my tinkering didn't work. And oh yes, my winter allergies are history and no more musty smelling VOCs in the air.